Refund Policy

In addition to your rights under the Trades Practices Act 1974, you can shop online with confidence in the knowledge that if you are not completely satisfied with your purchase, you can simply return it to the Sivananda Ashram Beacon Yoga Centre and we will provide you with an exchange or refund within the following guidelines.

 

Returns

You may return items sold for a full refund of the purchase price under the following conditions:

 

No Refunds can be credited without prior authorisation or the display of the Returns Approval Number. Include email address and phone number.

 

Cancellations of Order

If you simply wish to cancel your purchase, notify us immediately. Orders are generally processed within 24 hours and we are unable to cancel an order once it has been shipped. A refund, will be issued after merchandise has been returned to our office.

 

Cancellation of Friend of the I.Y.A.

Friend of the I.Y.A. may be cancelled within 14 days of the order being placed and a full refund will be given. Simply email info@sivanandaashram.org.au within 14 days of the Application being lodged and the Application will be cancelled.

 

Cancellation of Courses

The cost of enrollments in Yoga Courses, Yoga Days and Retreats can be cancelled within 7 days of the purchase date if the course has not started. An administration fee of $25 will be charged for refunds. A refund cannot be made after the course or retreat has started.

 

Note